Is Public Cloud down?

We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary availability issue in GLOBAL regions. Here are some supplementary details : Start time : 11/06/2026 09:00 UTC Impacted Service(s) : Some jobs cannot be executed on the Data Platform. Customers Impact : Some customers cannot run some jobs, causing delays in data processing and dependent workflows. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Data & Analytics offering has been resolved. Start time : 10/06/2026 12:00 UTC End time : 11/06/2026 13:00 UTC Root Cause : This incident was caused by a software issue. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offer on the specific EU-WEST-PAR region. Here are some supplementary details : Start time : 09/06/2026 07:00 UTC Impacted Service(s) : Nodes located in EU-WEST-PAR region may experience packets drop while communicating with their controlplanes and the Internet. Customers Impact : Customer are temporarily facing connectivity issues with their nodes located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Dedicated Servers offering has been resolved. Start time : 09/06/2026 07:00 UTC End time : 10/06/2026 17:55 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Block storage offer in SBG5. Please find the details of this incident below : Start time : 10/06/2026 00:50 UTC Impacted Service(s) : Block storage service is experiencing degraded performance. Customers Impact : Customers may experience increased latency, slower response times, or intermittent errors when accessing or managing data stored on the affected Block Storage. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Service has been fully restored since 10/06/2026 01:26 UTC. Monitoring remains active to ensure long-term stability. Here are some supplementary details : Start time : 10/06/2026 00:50 UTC Impacted Service(s) : Block Storage service experienced degraded performance. Customers Impact : Customers may have experienced increased latency, slower response times, or intermittent errors when accessing or managing data stored on the affected Block Storage. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Block storage offering has been resolved. Start time : 10/06/2026 00:50 UTC End time : 10/06/2026 07:10 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA1/3/9 regions. Here are some supplementary details : Start time : 09/06/2026 13:35 UTC Impacted Service(s) : All or some instances in the GRA1/3/9 regions are unreachable. Customers Impact : Some customers are temporarily unable to access and use their Public Cloud instances located in the specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We have new information regarding the incident that affected your service(s). Please find below an update on the situation: Update : Some instances are no longer impacted by the incident. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Ongoing Actions : Our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 09/06/2026 13:35 UTC End time : 10/06/2026 00:30 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. We apologize for any inconvenience caused and appreciate your understanding.

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA region. Here are some supplementary details : Start time : 06/06/2026 15:06 UTC Impacted Service(s) : Some instances in the GRA5 - GRA7 - GRA11 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved. Start time : 06/06/2026 15:06 UTC End time : 06/06/2026 18:55 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure failure. We apologize for any inconvenience caused and appreciate your understanding.