Proofpoint Security Awareness Training Outage History

Proofpoint Security Awareness Training degraded · 1 active incident View live status →

There were 5 Proofpoint Security Awareness Training outages since February 5, 2026 totaling 103h 13m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.wombatsecurity.com

Minor March 19, 2026

Integrated Report Suspicious with Classic Outlook

Detected by Pingoru
Mar 19, 2026, 10:30 PM UTC
Resolved
Mar 23, 2026, 02:03 PM UTC
Duration
3d 15h
Affected: PhishAlarm - CLEAR - U.S.PhishAlarm - CLEAR - EuropePhishAlarm - CLEAR - Asia PacificPhishAlarm - CLEAR - Canada
Timeline · 4 updates
  1. investigating Mar 19, 2026, 10:30 PM UTC

    We are currently investigating an issue with Integrated Report Suspicious with Classic Outlook. It appears to be related to the latest Classic Outlook version 2602. We are encouraging customers to utilize Report Suspicious for Exchange, Email Warning Tags Report Suspicious, or OWA to successfully report.

  2. identified Mar 20, 2026, 05:46 PM UTC

    Proofpoint has identified the root cause to be a regression in the latest release of "Classic Outlook for Windows" on the "Current" release channel of Outlook. Proofpoint is currently testing a workaround. We will provide an update when that is available to our customers.

  3. monitoring Mar 20, 2026, 07:04 PM UTC

    Proofpoint has tested and released the solution for Integrated Report Suspicious on Classic Outlook to all environments. Affected users will need to restart their Outlook clients for the fix to take effect.

  4. resolved Mar 23, 2026, 02:03 PM UTC

    This issue has been resolved. We are seeing successful usage of Integrated Report Suspicious with the previously impacted version of Outlook.

Read the full incident report →

Minor February 25, 2026

Platform Training Issue for End Users

Detected by Pingoru
Feb 25, 2026, 06:58 PM UTC
Resolved
Feb 25, 2026, 07:17 PM UTC
Duration
18m
Affected: Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia PacificTraining Platform - Canada
Timeline · 3 updates
  1. investigating Feb 25, 2026, 06:58 PM UTC

    We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

  2. identified Feb 25, 2026, 07:01 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Feb 25, 2026, 07:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical February 20, 2026

Service Disruption - Report Suspicious Email Warning Tags (EWT)

Detected by Pingoru
Feb 20, 2026, 09:44 PM UTC
Resolved
Feb 20, 2026, 09:55 PM UTC
Duration
10m
Affected: PhishAlarm - CLEAR - U.S.
Timeline · 2 updates
  1. identified Feb 20, 2026, 09:44 PM UTC

    We have identified an issue causing a disruption with our Report Suspicious Email Warning Tags (EWT) service.

  2. resolved Feb 20, 2026, 09:55 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 11, 2026

US Training and Phishing Platform Service Degradation

Detected by Pingoru
Feb 11, 2026, 04:21 PM UTC
Resolved
Feb 11, 2026, 05:15 PM UTC
Duration
53m
Affected: Training Platform - U.S.Simulated Phishing - U.S.Reporting
Timeline · 2 updates
  1. investigating Feb 11, 2026, 04:21 PM UTC

    We are currently investigating an issue that impacts our US Customers around Phishing and Training Services

  2. resolved Feb 11, 2026, 05:15 PM UTC

    We have resolved the issue. All systems are back to operational.

Read the full incident report →

Minor February 5, 2026

Phishing Simulation Reports degradation

Detected by Pingoru
Feb 05, 2026, 10:15 PM UTC
Resolved
Feb 06, 2026, 12:34 PM UTC
Duration
14h 19m
Affected: Reporting
Timeline · 2 updates
  1. investigating Feb 05, 2026, 10:15 PM UTC

    We're currently investigating an issue affecting our Phishing Simulation Reports and associated Results API endpoints.

  2. resolved Feb 06, 2026, 12:34 PM UTC

    The incident has been resolved. All Phishing Simulation Reports and associated Results API endpoints are back to normal operation.

Read the full incident report →

Looking to track Proofpoint Security Awareness Training downtime and outages?

Pingoru polls Proofpoint Security Awareness Training's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.

  • Real-time alerts when Proofpoint Security Awareness Training reports an incident
  • Email, Slack, Discord, Microsoft Teams, and webhook notifications
  • Track Proofpoint Security Awareness Training alongside 5,000+ providers in one dashboard
  • Component-level filtering
  • Notification groups + maintenance calendar
Start monitoring Proofpoint Security Awareness Training for free

5 free monitors · No credit card required