Proofpoint Security Awareness Training incident

US - Missing Campaign Results in Reports

Minor Resolved View vendor source →

Proofpoint Security Awareness Training experienced a minor incident on July 8, 2026 affecting Simulated Phishing - U.S., lasting 20h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 08, 2026, 10:48 PM UTC
Resolved
Jul 09, 2026, 07:04 PM UTC
Duration
20h 15m
Detected by Pingoru
Jul 08, 2026, 10:48 PM UTC

Affected components

Simulated Phishing - U.S.

Update timeline

  1. identified Jul 08, 2026, 10:48 PM UTC

    Customers in the US environment may see missing campaign results starting July 8th at 14:53 UTC. The team has identified the root cause and is working on a fix. Once resolved, the missing campaign data should show in reports as expected.

  2. resolved Jul 09, 2026, 07:04 PM UTC

    Phishing campaign data is now appearing in reports within the expected timeframe. Admins should expect to have full access to all data, including data during this event's delay.