Proofpoint Security Awareness Training incident
Report Suspicious and End User Sync Issues
Proofpoint Security Awareness Training experienced a major incident on October 29, 2025 affecting Training Platform - U.S. and Training Platform - Europe and 1 more component, lasting 6h 28m. The incident has been resolved; the full update timeline is below.
Affected components
Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia PacificTraining Platform - CanadaPhishAlarm - CLEAR - U.S.PhishAlarm - CLEAR - EuropePhishAlarm - CLEAR - Asia PacificPhishAlarm - CLEAR - Canada
Update timeline
- identified Oct 29, 2025, 05:22 PM UTC
Our Report Suspicious and End User Sync features are experiencing issues due to an issue occurring in Microsoft Azure. We are monitoring the issue and we'll notify when Microsoft provides additional information. https://azure.status.microsoft/en-us/status
- resolved Oct 29, 2025, 11:50 PM UTC
Microsoft has resolved their incident.