Proofpoint Security Awareness Training incident

ZenGuide - Admin and Training Functionality

Major Resolved View vendor source →

Proofpoint Security Awareness Training experienced a major incident on October 27, 2025 affecting Training Platform - U.S. and Simulated Phishing - U.S. and 1 more component, lasting 28m. The incident has been resolved; the full update timeline is below.

Started
Oct 27, 2025, 06:05 PM UTC
Resolved
Oct 27, 2025, 06:33 PM UTC
Duration
28m
Detected by Pingoru
Oct 27, 2025, 06:05 PM UTC

Affected components

Training Platform - U.S.Simulated Phishing - U.S.Reporting

Update timeline

  1. identified Oct 27, 2025, 06:05 PM UTC

    We are currently aware of issues relating accessing Training and Admin functionality in our product. Users may have difficulty accessing or receive errors when attempting to perform these actions.

  2. resolved Oct 27, 2025, 06:33 PM UTC

    The issue has been resolved.