Proofpoint Security Awareness Training incident

Some Emails Failing to Reach Analyzer

Notice Resolved View vendor source →

Proofpoint Security Awareness Training experienced a notice incident on August 21, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2026, 10:09 PM UTC
Resolved
Aug 21, 2026, 10:09 PM UTC
Duration
—
Detected by Pingoru
Aug 21, 2026, 10:09 PM UTC

Update timeline

  1. resolved Aug 21, 2026, 10:09 PM UTC

    In reviewing the initial issue impacting US customers, it was determined that a portion of emails reported by EU based customers did not successfully pass through Analyzer. These messages have been reprocessed. Admins may receive TROs dated August 20th for emails that were originally reported at an earlier date. Impacted dates July 30th thru August 20th.