Proofpoint Security Awareness Training incident

US Phishing Simulations are intermittently inaccessible

Minor Resolved View vendor source →

Proofpoint Security Awareness Training experienced a minor incident on May 26, 2026 affecting Simulated Phishing - U.S., lasting 23h 31m. The incident has been resolved; the full update timeline is below.

Started
May 26, 2026, 04:45 PM UTC
Resolved
May 27, 2026, 04:17 PM UTC
Duration
23h 31m
Detected by Pingoru
May 26, 2026, 04:45 PM UTC

Affected components

Simulated Phishing - U.S.

Update timeline

  1. investigating May 26, 2026, 04:45 PM UTC

    We’re currently investigating an issue causing customers to receive a “Cannot load page” error when accessing the Phishing Simulation Tool in ZenGuide. Our team is investigating the issue.

  2. monitoring May 27, 2026, 02:16 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 27, 2026, 04:17 PM UTC

    This incident has been resolved.