Proofpoint Security Awareness Training incident
Platform Training Issue for End Users
Proofpoint Security Awareness Training experienced a minor incident on February 25, 2026 affecting Training Platform - U.S. and Training Platform - Europe and 1 more component, lasting 18m. The incident has been resolved; the full update timeline is below.
Affected components
Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia PacificTraining Platform - Canada
Update timeline
- investigating Feb 25, 2026, 06:58 PM UTC
We are experiencing an incident impacting the Training Platform in our US, EU, IN, CA, and APAC environments. End users may not be able to properly access Training assignments. Further updates will be released as they become available
- identified Feb 25, 2026, 07:01 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Feb 25, 2026, 07:17 PM UTC
This incident has been resolved.