Proofpoint Security Awareness Training incident

Report Suspicious for Exchange on Outlook iOS Issue

Notice Resolved View vendor source →

Proofpoint Security Awareness Training experienced a notice incident on May 22, 2026 affecting PhishAlarm - CLEAR - U.S. and PhishAlarm - CLEAR - Europe and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 22, 2026, 08:00 PM UTC
Resolved
May 22, 2026, 08:00 PM UTC
Duration
Detected by Pingoru
May 22, 2026, 08:00 PM UTC

Affected components

PhishAlarm - CLEAR - U.S.PhishAlarm - CLEAR - EuropePhishAlarm - CLEAR - Asia PacificPhishAlarm - CLEAR - CanadaPhishAlarm - CLEAR - India

Update timeline

  1. resolved May 22, 2026, 08:00 PM UTC

    We've identified an issue when using Report Suspicious for Exchange on Outlook iOS. When the report confirmation prompt is enabled, users are experiencing a spinner or error message after selecting the Report Suspicious button. Users do not see the post report prompt and the email may not be automatically removed from their inbox if this setting is enabled. Reports through non-iOS versions of Outlook are working as expected. The team has identified that the issue resulted from a previous update and has reverted back to the prior version. The issue has been resolved.