Proofpoint Security Awareness Training incident

Training Platform Issues

Major Resolved View vendor source →

Proofpoint Security Awareness Training experienced a major incident on January 12, 2026 affecting Training Platform - U.S. and Training Platform - Europe and 1 more component, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 01:18 AM UTC
Resolved
Jan 12, 2026, 01:40 AM UTC
Duration
21m
Detected by Pingoru
Jan 12, 2026, 01:18 AM UTC

Affected components

Training Platform - U.S.Training Platform - EuropeTraining Platform - Asia Pacific

Update timeline

  1. identified Jan 12, 2026, 01:18 AM UTC

    We are experiencing an incident impacting the Training Platform in our US, EU and APAC environment. Customer admins may not be able to administer, modify or send Training assignments. End users may not be able to properly access Training assignments. Further updates will be released as they become available

  2. resolved Jan 12, 2026, 01:40 AM UTC

    The incident has been resolved. All systems are back to normal operation.