Proofpoint Security Awareness Training incident
US Phishing Simulation Campaign Not Sending
Proofpoint Security Awareness Training experienced a major incident on January 13, 2026 affecting Simulated Phishing - U.S., lasting 1h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Simulated Phishing - U.S.
Update timeline
- investigating Jan 13, 2026, 07:53 PM UTC
We are current investigating an issue in our US region where Phishing Simulation Campaign emails are not being sent.
- resolved Jan 13, 2026, 09:13 PM UTC
The issue has been resolved. The Phishing Simulation mail sending is back to normal operation. We expect that all emails have been sent at this time. We apologize for any inconvenience that this may have caused.