Proofpoint Security Awareness Training incident

Learners unable to take training

Major Resolved View vendor source →

Proofpoint Security Awareness Training experienced a major incident on October 1, 2026 affecting Training Platform - U.S., lasting 1h 18m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 01:10 PM UTC
Resolved
Oct 01, 2026, 02:28 PM UTC
Duration
1h 18m
Detected by Pingoru
Oct 01, 2026, 01:10 PM UTC

Affected components

Training Platform - U.S.

Update timeline

  1. identified Oct 01, 2026, 01:10 PM UTC

    We are currently working on an issue in the US region around Learners unable to launch training modules.

  2. monitoring Oct 01, 2026, 01:45 PM UTC

    We have applied a fix to the issue and are currently monitoring the system.

  3. resolved Oct 01, 2026, 02:28 PM UTC

    This incident has been resolved.