Is Private Practice Software down?
Last checked 7m agoNo incidents right now.
Private Practice Software is operational right now. Last checked 7m ago; the most recent incident resolved 9d ago.
Real-time Private Practice Software status, recent outages, and incident history: pulled directly from Private Practice Software's official status page at ppsstatus.com every 5 minutes. Pingoru tracks 8 Private Practice Software services and has captured 10 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Private Practice Software reports a new incident, free for 3 monitors, no credit card.
Recent outages & incidents
Past 90 days-
Timeline · 2 updates
- identified · Oct 22, 2026, 12:00 PM UTC
We have made further progress in restoring services following the PHP security vulnerability. The following services are now back online: **PPS Express** – access has been restored. Testing is ongoing, and some errors, reduced performance or temporarily unavailable features may still occur. **PPS Online Forms** – tested and confirmed working. **API Documentation Site** – access restored. **PPS Online Booking v5** – expected to be back online. Please let us know if you experience any issues accessing the service. Our technical team continues to work on restoring the remaining affected services and completing further testing. We appreciate your patience while we work to restore services safely. We will continue to update this page as further progress is made.
- resolved · Oct 22, 2026, 04:15 PM UTC
Service Restoration Progress Thank you for your patience and understanding today while we have worked to address the PHP security vulnerability. Most services are now back up and running, and our technical team has made significant progress in restoring access safely. PPS Express is available again, although some errors or reduced functionality may still occur while further testing continues. Online Forms and the API Documentation Site have also been restored, alongside progress on Online Appointment Booking. We are continuing to monitor the restored services and work through the remaining checks. We will provide further updates if there are any significant changes to service availability. We appreciate that today's disruption has caused difficulties for many of our clients, and we're grateful for your patience while we have prioritised securing our systems and restoring access. Thank you for bearing with us.
Latest: Service Restoration Progress Thank you for your patience and understanding today while we have worked to address the PHP security vulnerability. Most services are now back up and r…
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Timeline · 3 updates
- investigating · Oct 20, 2026, 03:58 PM UTC
Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.
- investigating · Oct 20, 2026, 05:54 PM UTC
We've fixed the core issue, and service has been restored.
- resolved · Oct 20, 2026, 07:05 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 4 updates
- investigating · Oct 14, 2026, 01:47 PM UTC
Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.
- identified · Oct 14, 2026, 03:34 PM UTC
work is underway to restore the affected services
- investigating · Oct 14, 2026, 03:45 PM UTC
We've fixed the core issue, and service has been restored.
- resolved · Oct 14, 2026, 04:00 PM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 2 updates
- investigating · Oct 01, 2026, 06:57 PM UTC
Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.
- resolved · Oct 02, 2026, 08:08 AM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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Timeline · 2 updates
- investigating · Oct 01, 2026, 03:29 PM UTC
Some clients are currently experiencing speed issues when accessing and using PPS Online. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. Additional maintenance will take place this evening to resolve issues contributing to system slowdown. In the meantime, we apologise for any inconvenience this may cause.
- resolved · Oct 02, 2026, 08:08 AM UTC
We've now resolved the incident. Thanks for your patience.
Latest: We've now resolved the incident. Thanks for your patience.
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See the full Private Practice Software outage history
3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
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Incident record
Since April 2026 · Sorryapp Public · 8 components checked every 5 minutesThe longest incident in the last year, Degraded Performance detected on status page on April 20, 2026, ran for 58 days. 5 maintenance windows announced in the same period.
Most affected components, last 12 months
- Overall1
Latest incidents
- Service Update: Temporary Suspension of Some Online Services
We have made further progress in restoring services following the PHP security vulnerability. The following services are now back online: **PPS Express** –…
- Important Update from PPS Support - Service Disruption
Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in…
- Browser Access
Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in…
- Started Oct 22, 2026, 08:48 AM UTC · Resolved Oct 22, 2026, 04:15 PM UTC · 7h 26m
- Started Oct 20, 2026, 03:58 PM UTC · Resolved Oct 20, 2026, 07:05 PM UTC · 3h 6m
- Browser Access ResolvedStarted Oct 14, 2026, 12:30 PM UTC · Resolved Oct 14, 2026, 04:00 PM UTC · 3h 30m
- Started Oct 01, 2026, 06:57 PM UTC · Resolved Oct 02, 2026, 08:08 AM UTC · 13h 11m
- Started Oct 01, 2026, 03:29 PM UTC · Resolved Oct 02, 2026, 08:08 AM UTC · 16h 39m
- Started Sep 30, 2026, 07:05 AM UTC · Resolved Sep 30, 2026, 07:52 AM UTC · 47m
- Started Sep 28, 2026, 03:45 PM UTC · Resolved Sep 28, 2026, 03:54 PM UTC · 8m
- Started Sep 22, 2026, 11:06 AM UTC · Resolved Sep 22, 2026, 12:12 PM UTC · 1h 5m