Is Private Practice Software down?

Last checked 7m ago
Current status
Private Practice Software is up

No incidents right now.

  • Official status page: ppsstatus.com
  • Checked every 5 minutes
  • 8 components tracked

Private Practice Software is operational right now. Last checked 7m ago; the most recent incident resolved 9d ago.

Real-time Private Practice Software status, recent outages, and incident history: pulled directly from Private Practice Software's official status page at ppsstatus.com every 5 minutes. Pingoru tracks 8 Private Practice Software services and has captured 10 incidents in the last 90 days (98.33% uptime). Get email, Slack, Discord, or webhook alerts the moment Private Practice Software reports a new incident, free for 3 monitors, no credit card.

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Private Practice Software uptime 98.33% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 7h 26m
    Started Oct 22, 2026, 08:48 AM UTC · Resolved Oct 22, 2026, 04:15 PM UTC
    Timeline · 2 updates
    • identified · Oct 22, 2026, 12:00 PM UTC

      We have made further progress in restoring services following the PHP security vulnerability. The following services are now back online: **PPS Express** – access has been restored. Testing is ongoing, and some errors, reduced performance or temporarily unavailable features may still occur. **PPS Online Forms** – tested and confirmed working. **API Documentation Site** – access restored. **PPS Online Booking v5** – expected to be back online. Please let us know if you experience any issues accessing the service. Our technical team continues to work on restoring the remaining affected services and completing further testing. We appreciate your patience while we work to restore services safely. We will continue to update this page as further progress is made.

    • resolved · Oct 22, 2026, 04:15 PM UTC

      Service Restoration Progress Thank you for your patience and understanding today while we have worked to address the PHP security vulnerability. Most services are now back up and running, and our technical team has made significant progress in restoring access safely. PPS Express is available again, although some errors or reduced functionality may still occur while further testing continues. Online Forms and the API Documentation Site have also been restored, alongside progress on Online Appointment Booking. We are continuing to monitor the restored services and work through the remaining checks. We will provide further updates if there are any significant changes to service availability. We appreciate that today's disruption has caused difficulties for many of our clients, and we're grateful for your patience while we have prioritised securing our systems and restoring access. Thank you for bearing with us.

    Latest: Service Restoration Progress Thank you for your patience and understanding today while we have worked to address the PHP security vulnerability. Most services are now back up and r…

  2. Resolved 3h 6m
    Started Oct 20, 2026, 03:58 PM UTC · Resolved Oct 20, 2026, 07:05 PM UTC
    Timeline · 3 updates
    • investigating · Oct 20, 2026, 03:58 PM UTC

      Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.

    • investigating · Oct 20, 2026, 05:54 PM UTC

      We've fixed the core issue, and service has been restored.

    • resolved · Oct 20, 2026, 07:05 PM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  3. Resolved 3h 30m
    Started Oct 14, 2026, 12:30 PM UTC · Resolved Oct 14, 2026, 04:00 PM UTC
    Timeline · 4 updates
    • investigating · Oct 14, 2026, 01:47 PM UTC

      Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.

    • identified · Oct 14, 2026, 03:34 PM UTC

      work is underway to restore the affected services

    • investigating · Oct 14, 2026, 03:45 PM UTC

      We've fixed the core issue, and service has been restored.

    • resolved · Oct 14, 2026, 04:00 PM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  4. Resolved 13h 11m
    Started Oct 01, 2026, 06:57 PM UTC · Resolved Oct 02, 2026, 08:08 AM UTC
    Timeline · 2 updates
    • investigating · Oct 01, 2026, 06:57 PM UTC

      Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.

    • resolved · Oct 02, 2026, 08:08 AM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

  5. Resolved 16h 39m
    Started Oct 01, 2026, 03:29 PM UTC · Resolved Oct 02, 2026, 08:08 AM UTC
    Timeline · 2 updates
    • investigating · Oct 01, 2026, 03:29 PM UTC

      Some clients are currently experiencing speed issues when accessing and using PPS Online. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. Additional maintenance will take place this evening to resolve issues contributing to system slowdown. In the meantime, we apologise for any inconvenience this may cause.

    • resolved · Oct 02, 2026, 08:08 AM UTC

      We've now resolved the incident. Thanks for your patience.

    Latest: We've now resolved the incident. Thanks for your patience.

See the full Private Practice Software outage history

3 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Private Practice Software outage history →

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Incident record

Since April 2026 · Sorryapp Public · 8 components checked every 5 minutes
24incidents recorded
21last 12 months
8last 90 days
3 daystypical duration, 12 months

The longest incident in the last year, Degraded Performance detected on status page on April 20, 2026, ran for 58 days. 5 maintenance windows announced in the same period.

Most affected components, last 12 months

  • Overall1

Latest incidents

  • Service Update: Temporary Suspension of Some Online Services October 22, 2026 · 7 hours · major outage

    We have made further progress in restoring services following the PHP security vulnerability. The following services are now back online: **PPS Express** –…

  • Important Update from PPS Support - Service Disruption October 20, 2026 · 3 hours · major outage

    Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in…

  • Browser Access October 14, 2026 · 4 hours · major outage

    Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in…

Outage history

Past 90 days · 8 incidents View full outage history →