Private Practice Software incident

Important Update from PPS Support - Service Disruption

Major Resolved View vendor source →

Private Practice Software experienced a major incident on September 30, 2026, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Sep 30, 2026, 07:05 AM UTC
Resolved
Sep 30, 2026, 07:52 AM UTC
Duration
47m
Detected by Pingoru
Sep 30, 2026, 07:05 AM UTC

Update timeline

  1. investigating Sep 30, 2026, 07:05 AM UTC

    Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.

  2. resolved Sep 30, 2026, 07:52 AM UTC

    We've now resolved the incident. Thanks for your patience.