Private Practice Software incident

Important Update from PPS Support - Service Disruption

Resolved after 1 hour 5 minutes, affecting PPS Hosted and PPS - ABC Cloud and 1 more, on September 22, 2026.

investigating Sep 22, 2026, 11:06 AM UTC

Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.

Started
Sep 22, 2026, 11:06 AM UTC
Resolved
Sep 22, 2026, 12:12 PM UTC
Duration
1h 5m
Detected by Pingoru
Sep 22, 2026, 11:06 AM UTC

Affected components

PPS HostedPPS - ABC CloudPrinting and ScanningPPS Activity Processing

Update timeline

  1. investigating Sep 22, 2026, 11:06 AM UTC

    Some clients are currently experiencing issues with accessing PPS. Our team are currently investigating this problem and are working with our data centre in order to get all PPS services running as normal as soon as possible. In the meantime, we apologise for any inconvenience this may cause.

  2. resolved Sep 22, 2026, 12:12 PM UTC

    We've now resolved the incident. Thanks for your patience.

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