Degraded Performance detected on status page
Affected: Overall
Private Practice Software Outage History
Private Practice Software is up right nowPrivate Practice Software had 6 outages in the last 2 years totaling 37h 25m of downtime — averaging 0.2 incidents per month.
There were 6 Private Practice Software outages since June 24, 2025 totaling 37h 25m of downtime. Each is summarised below — incident details, duration, and resolution information.
Important Update from PPS Support - Service Disruption
Timeline · 2 updates
- investigating Jun 08, 2026, 02:20 PM UTC
Emergency Server Restart – 15:35 BST One of our servers will be undergoing an emergency restart at 15:35 BST after becoming unresponsive for some users. Affected users may temporarily lose access during the restart. If you are impacted, you will receive an on-screen notification beforehand. Access will be restored as quickly as possible once the restart is complete. We are carrying out this work to maintain service availability and stability for all users. We apologise for any inconvenience caused and appreciate your patience.
- resolved Jun 08, 2026, 02:44 PM UTC
We've now resolved the incident. Thanks for your patience.
Important Update from PPS Support - Service Disruption @ 15:05pm GMT
Timeline · 1 update
- resolved Mar 20, 2026, 03:49 PM UTC
We've now resolved the incident. Thanks for your patience.
SMS Activity processing issues
Timeline · 1 update
- resolved Nov 04, 2025, 04:28 PM UTC
We've now resolved the incident. Thanks for your patience.
Printing issues
Timeline · 1 update
- resolved Oct 10, 2025, 01:59 PM UTC
We've now resolved the incident. Thanks for your patience.
Issues sending emails and SMS messages
Timeline · 1 update
- resolved Sep 02, 2025, 02:12 PM UTC
We've now resolved the incident. Thanks for your patience.