Is HubSpot down?

We’ve addressed the issue that caused event ingestion and retrieval delays for some customers in North America since 7:41 AM PDT (UTC -07:00). Real-time processing has resumed, and all queued events are now persisted and published. Some downstream tools, including Automation/Workflow, may take a little more time to fully reflect the recovered state. We’re continuing to monitor stability closely. The information on this page reflects our understanding of the incident and impact at the time of the update.

Between 07:41 AM PDT (UTC -07:00) and 12:37 PM PDT (UTC -07:00), some customers in North America experienced event ingestion and retrieval delays affecting Segments, Workflows, Timeline Events, and Report processing. This was caused by an underlying database infrastructure issue that increased read and write latency. As of 12:37 PM PDT (UTC -07:00), our affected tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.

We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.

Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00), our service tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

Certain CRM tools have been partially unavailable in Europe since 03:21 PM GMT+8 (UTC +08:00). We are investigating the cause and will update this page when we have more information. We will be back with an update within 45 minutes. The information on this page reflects our understanding of the incident and impact at the time of the update.

We've addressed the issue that prevented customers from using certain tools, affecting all EU customers since 8:21 AM BST on July 22. We're monitoring performance closely to ensure the tools recover properly.

Between 08:21 AM GMT+1 (UTC +01:00) and 11:30 AM GMT+1 (UTC +01:00), many customers in Europe experienced issues with customer platform tools. This was caused by a server impairment. As of 11:30 AM GMT+1 (UTC +01:00), our customer platform tools are working properly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.

We have resolved a performance issue that was causing elevated latency for some users in Latin American regions between July 3rd and July 14th, 2026. Our infrastructure team identified the root cause and the network routing configuration has been corrected. Traffic has been restored to the optimal path and performance has returned to expected levels. We sincerely apologize for the inconvenience and thank you for your patience.

Content previews are not loading for some customers in North America. This issue is limited to customers with certain internet providers. We are working with those third-party providers to fix the issue. As a workaround, we recommend: - Using a different Wi-Fi or internet connection (e.g. mobile hotspot) - Checking your internet service provider security settings or contacting your internet service provider to unblock hubspotpreview-na2.com The information on this page reflects our understanding of the incident and impact at the time of the update.

Some customers in North America experienced issues with Content previews. This was caused by hubspotpreview-na2.com being blocked by some internet providers. As of 06:40 PM GMT+1 (UTC +01:00), our preview domain is loading correctly and the incident has been fully resolved. HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability. The information on this page reflects our understanding of the incident and impact at the time of the update.