Podium Outage History

Podium is up right now

There were 28 Podium outages since February 9, 2026 totaling 86h 33m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.podium.com

Minor April 24, 2026

Contact names aren't appearing properly

Detected by Pingoru
Apr 24, 2026, 07:06 PM UTC
Resolved
Apr 27, 2026, 03:28 PM UTC
Duration
2d 20h
Affected: PodiumContacts
Timeline · 3 updates
  1. investigating Apr 24, 2026, 07:06 PM UTC

    Throughout the app, a contact's name is appearing inconsistently or not appearing at all. We're actively investigating the issue to find a fix

  2. monitoring Apr 24, 2026, 08:54 PM UTC

    We have found and resolved the root cause of contact names not saving. We discovered other contact changes may also not have saved, like Status changes. We're continuing to investigate the scope of this incident and any other downstream effects caused by it.

  3. resolved Apr 27, 2026, 03:28 PM UTC

    We're marking this incident as resolved. We appreciate your patience.

Read the full incident report →

Minor April 23, 2026

New call recordings are not displaying

Detected by Pingoru
Apr 23, 2026, 03:30 PM UTC
Resolved
Apr 23, 2026, 06:32 PM UTC
Duration
3h 2m
Affected: PodiumPhones
Timeline · 2 updates
  1. investigating Apr 23, 2026, 03:30 PM UTC

    We are currently investigating an issue causing call recordings to not display for new recorded calls.

  2. resolved Apr 23, 2026, 06:32 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 22, 2026

AI Agent for Medspa EMR customers not booking events

Detected by Pingoru
Apr 22, 2026, 10:12 PM UTC
Resolved
Apr 23, 2026, 01:20 PM UTC
Duration
15h 7m
Affected: PodiumAI Employee
Timeline · 3 updates
  1. identified Apr 22, 2026, 10:12 PM UTC

    For Medspa EMR customers using our playbooks agent, the agent is currently unable to book events. The agent is able to take all other actions. Engineering is currently investigating a fix.

  2. identified Apr 22, 2026, 10:59 PM UTC

    A fix is currently being investigated.

  3. resolved Apr 23, 2026, 01:20 PM UTC

    This incident has been resolved.

Read the full incident report →

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