Podium incident

Voice AI updating contacts and escalations are degraded

Minor Resolved

Podium experienced a minor incident on August 10, 2026 affecting AI Employee, lasting 1h 57m. The incident has been resolved; the full update timeline is below.

Started
Aug 10, 2026, 10:02 PM UTC
Resolved
Aug 10, 2026, 11:59 PM UTC
Duration
1h 57m
Detected by Pingoru
Aug 10, 2026, 10:02 PM UTC

Affected components

AI Employee

Update timeline

  1. investigating Aug 10, 2026, 10:02 PM UTC

    We are currently investigating this incident.

  2. resolved Aug 10, 2026, 11:59 PM UTC

    This incident has been resolved.