Is Podium down?

Last checked 2m ago
Current status
Podium has degraded performance

Active incident: Intermittent issues with Live Events

Official status page: https://status.podium.com · Polled every 5 minutes · 16 components tracked

Podium is reporting degraded performance right now (last checked 2m ago). Services are up but slower or partially failing.

Real-time Podium status, recent outages, and incident history — pulled directly from Podium's official status page at https://status.podium.com every 5 minutes. Pingoru tracks 16 Podium services and has captured 34 incidents in the last 90 days (97.81% uptime). Get email, Slack, Discord, or webhook alerts the moment Podium reports a new incident — free for 5 monitors, no credit card.

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Podium uptime 97.81% uptime · past 90 days
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Active incident 1

  1. Ongoing ● 13d 21h
    Started Sep 01, 2026, 03:54 PM UTC
    Messaging
    Timeline · 3 updates
    • identified · Sep 01, 2026, 03:54 PM UTC

      We are aware of an intermittent issue with inbox not updating in real time. we are investigating a resolution for this and will update as more information becomes available.

    • monitoring · Sep 01, 2026, 05:18 PM UTC

      We implemented logs to better identify and address the issue and will continue to monitor for improvements.

    • monitoring · Sep 02, 2026, 03:20 PM UTC

      We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue.

    Latest: We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue.

Recent outages & incidents

Past 90 days
  1. Resolved 1h 19m
    Started Sep 08, 2026, 03:41 PM UTC · Resolved Sep 08, 2026, 05:01 PM UTC
    Phones
    Timeline · 2 updates
    • investigating · Sep 08, 2026, 03:41 PM UTC

      We're noticing calls are sometimes failing to connect. We have our engineering teams taking a look at the issue and will provide an update soon.

    • resolved · Sep 08, 2026, 05:01 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 3h 15m
    Started Sep 08, 2026, 03:32 PM UTC · Resolved Sep 08, 2026, 06:48 PM UTC
    AI Employee
    Timeline · 6 updates
    • investigating · Sep 08, 2026, 03:32 PM UTC

      AI messages currently not sending.

    • monitoring · Sep 08, 2026, 04:18 PM UTC

      Fix implemented, monitoring the result to ensure all messages send.

    • monitoring · Sep 08, 2026, 05:00 PM UTC

      As we monitor we see longer-than-usual load times affecting various services: AI Studio, some Operator functions (including login), and calendar events.

    • monitoring · Sep 08, 2026, 05:19 PM UTC

      Voice agent services are experiencing an outage.

    • monitoring · Sep 08, 2026, 06:05 PM UTC

      Error rates are decreasing, we're monitoring health until systems are fully restored.

    • resolved · Sep 08, 2026, 06:48 PM UTC

      Health of all affected services has been restored.

    Latest: Health of all affected services has been restored.

  3. Resolved 2h 34m
    Started Sep 03, 2026, 03:15 PM UTC · Resolved Sep 03, 2026, 05:50 PM UTC
    Phones
    Timeline · 4 updates
    • investigating · Sep 03, 2026, 03:15 PM UTC

      We're aware inbound and outbound calls are failing to connect. We've got all hands on deck to resolve this issue as quickly as possible and will provide an update soon.

    • investigating · Sep 03, 2026, 03:34 PM UTC

      We have a leading theory into what is causing inbound and outbound calls to fail for some users. We've got parallel workflows to validate and alleviate this issue and will provide further updates soon

    • monitoring · Sep 03, 2026, 03:44 PM UTC

      We're seeing inbound and outbound calls succeed again at a normal rate. We're actively monitoring and keeping a close eye on our threshold levels for the next 30 minutes to ensure we're in a good spot again

    • resolved · Sep 03, 2026, 05:50 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 41m
    Started Sep 01, 2026, 05:12 PM UTC · Resolved Sep 01, 2026, 05:54 PM UTC
    Mobile
    Timeline · 2 updates
    • investigating · Sep 01, 2026, 05:12 PM UTC

      We are currently investigating an issue impacting multi location accounts. Users may see locations fail to load in the Inbox location picker. We are also seeing long load times for new log-ins as another side effect of this issue.

    • resolved · Sep 01, 2026, 05:54 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 1h 9m
    Started Sep 01, 2026, 04:52 PM UTC · Resolved Sep 01, 2026, 06:02 PM UTC
    Messaging
    Timeline · 4 updates
    • identified · Sep 01, 2026, 04:52 PM UTC

      We've identified an issue with our carrier partner causing some outbound SMS messages to fail. We are working with our partner to resolve this and will continue to provide updates.

    • identified · Sep 01, 2026, 05:16 PM UTC

      We're continuing to work with our carrier partner to resolve this issue. The failures are intermittent, so retrying a failed message may succeed. Affected messages will display a general system failure error. We will continue to provide updates.

    • monitoring · Sep 01, 2026, 05:40 PM UTC

      We're no longer seeing outbound SMS messages fail to deliver. We're continuing to monitor the situation as we work with our carrier partner.

    • resolved · Sep 01, 2026, 06:02 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full Podium outage history

24 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Podium outage history →

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Outage history

Past 90 days · 29 incidents View full outage history →