Is Podium down?
Last checked 2m agoActive incident: Intermittent issues with Live Events
Podium is reporting degraded performance right now (last checked 2m ago). Services are up but slower or partially failing.
Real-time Podium status, recent outages, and incident history — pulled directly from Podium's official status page at https://status.podium.com every 5 minutes. Pingoru tracks 16 Podium services and has captured 34 incidents in the last 90 days (97.81% uptime). Get email, Slack, Discord, or webhook alerts the moment Podium reports a new incident — free for 5 monitors, no credit card.
Active incident 1
- Messaging
Timeline · 3 updates
- identified · Sep 01, 2026, 03:54 PM UTC
We are aware of an intermittent issue with inbox not updating in real time. we are investigating a resolution for this and will update as more information becomes available.
- monitoring · Sep 01, 2026, 05:18 PM UTC
We implemented logs to better identify and address the issue and will continue to monitor for improvements.
- monitoring · Sep 02, 2026, 03:20 PM UTC
We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue.
Latest: We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue.
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Recent outages & incidents
Past 90 days- Phones
Timeline · 2 updates
- investigating · Sep 08, 2026, 03:41 PM UTC
We're noticing calls are sometimes failing to connect. We have our engineering teams taking a look at the issue and will provide an update soon.
- resolved · Sep 08, 2026, 05:01 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- AI Employee
Timeline · 6 updates
- investigating · Sep 08, 2026, 03:32 PM UTC
AI messages currently not sending.
- monitoring · Sep 08, 2026, 04:18 PM UTC
Fix implemented, monitoring the result to ensure all messages send.
- monitoring · Sep 08, 2026, 05:00 PM UTC
As we monitor we see longer-than-usual load times affecting various services: AI Studio, some Operator functions (including login), and calendar events.
- monitoring · Sep 08, 2026, 05:19 PM UTC
Voice agent services are experiencing an outage.
- monitoring · Sep 08, 2026, 06:05 PM UTC
Error rates are decreasing, we're monitoring health until systems are fully restored.
- resolved · Sep 08, 2026, 06:48 PM UTC
Health of all affected services has been restored.
Latest: Health of all affected services has been restored.
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- Phones
Timeline · 4 updates
- investigating · Sep 03, 2026, 03:15 PM UTC
We're aware inbound and outbound calls are failing to connect. We've got all hands on deck to resolve this issue as quickly as possible and will provide an update soon.
- investigating · Sep 03, 2026, 03:34 PM UTC
We have a leading theory into what is causing inbound and outbound calls to fail for some users. We've got parallel workflows to validate and alleviate this issue and will provide further updates soon
- monitoring · Sep 03, 2026, 03:44 PM UTC
We're seeing inbound and outbound calls succeed again at a normal rate. We're actively monitoring and keeping a close eye on our threshold levels for the next 30 minutes to ensure we're in a good spot again
- resolved · Sep 03, 2026, 05:50 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Mobile
Timeline · 2 updates
- investigating · Sep 01, 2026, 05:12 PM UTC
We are currently investigating an issue impacting multi location accounts. Users may see locations fail to load in the Inbox location picker. We are also seeing long load times for new log-ins as another side effect of this issue.
- resolved · Sep 01, 2026, 05:54 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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- Messaging
Timeline · 4 updates
- identified · Sep 01, 2026, 04:52 PM UTC
We've identified an issue with our carrier partner causing some outbound SMS messages to fail. We are working with our partner to resolve this and will continue to provide updates.
- identified · Sep 01, 2026, 05:16 PM UTC
We're continuing to work with our carrier partner to resolve this issue. The failures are intermittent, so retrying a failed message may succeed. Affected messages will display a general system failure error. We will continue to provide updates.
- monitoring · Sep 01, 2026, 05:40 PM UTC
We're no longer seeing outbound SMS messages fail to deliver. We're continuing to monitor the situation as we work with our carrier partner.
- resolved · Sep 01, 2026, 06:02 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
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See the full Podium outage history
24 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse Podium outage history →Or sign up free to get alerts when Podium breaks · 10 free monitors · No credit card
- Started Sep 08, 2026, 03:41 PM UTC · Resolved Sep 08, 2026, 05:01 PM UTC · 1h 19m
- AI employee messages not sending ResolvedStarted Sep 08, 2026, 03:32 PM UTC · Resolved Sep 08, 2026, 06:48 PM UTC · 3h 15m
- Phone calls are failing ResolvedStarted Sep 03, 2026, 03:15 PM UTC · Resolved Sep 03, 2026, 05:50 PM UTC · 2h 34m
- Started Sep 01, 2026, 05:12 PM UTC · Resolved Sep 01, 2026, 05:54 PM UTC · 41m
- Increased Message Delivery Errors ResolvedStarted Sep 01, 2026, 04:52 PM UTC · Resolved Sep 01, 2026, 06:02 PM UTC · 1h 9m
- Started Sep 01, 2026, 03:54 PM UTC · ● 13d 21h
- Started Aug 26, 2026, 04:47 AM UTC · Resolved Aug 26, 2026, 04:47 AM UTC · —
- Started Aug 24, 2026, 04:23 PM UTC · Resolved Aug 28, 2026, 02:57 PM UTC · 3d 22h