Podium incident

Intermittent issues with Live Events

Minor Resolved

Podium experienced a minor incident on September 1, 2026 affecting Messaging, lasting 13d 23h. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 03:54 PM UTC
Resolved
Sep 15, 2026, 03:24 PM UTC
Duration
13d 23h
Detected by Pingoru
Sep 01, 2026, 03:54 PM UTC

Affected components

Messaging

Update timeline

  1. identified Sep 01, 2026, 03:54 PM UTC

    We are aware of an intermittent issue with inbox not updating in real time. we are investigating a resolution for this and will update as more information becomes available.

  2. monitoring Sep 01, 2026, 05:18 PM UTC

    We implemented logs to better identify and address the issue and will continue to monitor for improvements.

  3. monitoring Sep 02, 2026, 03:20 PM UTC

    We implemented a fix and we are seeing improvements across the board, we will continue to monitor to validate that the changes have fully resolved the issue.