Pinecone Outage History

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Pingoru has recorded 52 incidents for Pinecone: 38 in the last 12 months and 7 in the last 90 days.

Source: status.pinecone.io

52incidents recorded
38last 12 months
7last 90 days
4 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOctNov0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOctNov0%
Pingoru began tracking Pinecone in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202643 of 744 (0%)
June 2026515 of 720 (2%)
July 2026512 of 744 (2%)
August 202610 of 744 (0%)
September 2026417 of 720 (2%)
October 202621 of 744 (0%)
November 202600 of 44 (0%)

Incidents, newest first

Minor October 14, 2026 [Inference] 5xx errors on some `llama-text-embed-v2` requests –

Started Oct 14, 2026, 02:48 PM UTC· resolved Oct 14, 2026, 02:48 PM UTC

  1. resolved Oct 14, 2026, 02:48 PM UTC

    Incident is resolved.

Read the full incident report →

Major October 7, 2026 [SERVERLESS][GCP][us-central1] Newly created indexes failing to initialize 1h 9m Index Management

Started Oct 07, 2026, 08:40 PM UTC· resolved Oct 07, 2026, 09:49 PM UTC

  1. investigating Oct 07, 2026, 08:40 PM UTC

    We are currently investigating this issue.

  2. resolved Oct 07, 2026, 09:49 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 28, 2026 [Pods][AWS][us-east-1] Write failures and high latency 7m us-east-1-aws

Started Sep 28, 2026, 04:13 AM UTC· resolved Sep 28, 2026, 04:20 AM UTC

  1. identified Sep 28, 2026, 04:13 AM UTC

    A shared dependency is having issues. Determining mitigation

  2. resolved Sep 28, 2026, 04:20 AM UTC

    The third party dependency recovered, this incident has resolved.

Read the full incident report →

Major September 22, 2026 [Serverless][AWS][eu-west-1] 5xx on read requests 57m AWS eu-west-1

Started Sep 22, 2026, 11:34 PM UTC· resolved Sep 23, 2026, 12:32 AM UTC

  1. identified Sep 22, 2026, 11:34 PM UTC

    The issue has been identified and mitigation is being actioned. A small percentage of read requests are impacted.

  2. monitoring Sep 23, 2026, 12:05 AM UTC

    We have mitigated the errors and are monitoring to ensure there is no reoccurrence.

  3. resolved Sep 23, 2026, 12:32 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 17, 2026 [Serverless][AWS][us-west-2] 5xx errors on the readpath 11h 7m AWS us-west-2

Started Sep 17, 2026, 05:37 AM UTC· resolved Sep 17, 2026, 04:44 PM UTC

  1. investigating Sep 17, 2026, 05:37 AM UTC

    We have identified the issue and we are in the process of mitigating.

  2. monitoring Sep 17, 2026, 06:14 AM UTC

    We are recovering and are monitoring to ensure no further errors occur.

  3. resolved Sep 17, 2026, 04:44 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 1, 2026 5xx errors on some control plane operations 4h 36m Console, Index Management, Assistant

Started Sep 01, 2026, 03:04 PM UTC· resolved Sep 01, 2026, 07:40 PM UTC

  1. investigating Sep 01, 2026, 03:04 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 01, 2026, 03:39 PM UTC

    This is likely related to ongoing issues in GCP. Affected services include Console, Index management, Assistant management, and APIs served at api.pinecone.io

  3. monitoring Sep 01, 2026, 05:00 PM UTC

    Error rates have subsided, we are monitoring the results.

  4. resolved Sep 01, 2026, 07:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 25, 2026 [SERVERLESS][GCP][us-central1] 5xx errors on some read and write requests 21m GCP us-central1

Started Aug 25, 2026, 03:50 PM UTC· resolved Aug 25, 2026, 04:11 PM UTC

  1. investigating Aug 25, 2026, 03:50 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 25, 2026, 04:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 25, 2026, 04:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 21, 2026 [SERVERLESS][Azure][eastus2] 5xx errors for some namespaces 29m Azure eastus2

Started Jul 21, 2026, 07:10 PM UTC· resolved Jul 21, 2026, 07:40 PM UTC

  1. investigating Jul 21, 2026, 07:10 PM UTC

    We are currently investigating this issue.

  2. identified Jul 21, 2026, 07:39 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 21, 2026, 07:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 20, 2026 [SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexes 1h 15m AWS us-east-1

Started Jul 20, 2026, 04:44 PM UTC· resolved Jul 20, 2026, 06:00 PM UTC

  1. investigating Jul 20, 2026, 04:44 PM UTC

    We are currently investigating this issue.

  2. identified Jul 20, 2026, 05:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 20, 2026, 06:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 12, 2026 [Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces 4h 54m AWS us-east-1

Started Jul 12, 2026, 11:21 PM UTC· resolved Jul 13, 2026, 04:15 AM UTC

  1. investigating Jul 12, 2026, 11:21 PM UTC

    We are observing freshness lag affecting a small number of indexes in AWS us-east-1, resulting in some queries not serving fresh data. We are actively investigating.

  2. identified Jul 12, 2026, 11:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 13, 2026, 04:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Major July 9, 2026 [Serverless][Azure][eastus2] 5xx errors for some requests on some indexes 4h 49m Azure eastus2

Started Jul 09, 2026, 09:50 AM UTC· resolved Jul 09, 2026, 02:40 PM UTC

  1. investigating Jul 09, 2026, 01:34 PM UTC

    We are currently investigating this issue.

Read the full incident report →

Major July 9, 2026 [Serverless][Azure][eastus2] 5xx errors on some requests for some indexes 4h 47m Azure eastus2

Started Jul 09, 2026, 09:50 AM UTC· resolved Jul 09, 2026, 02:37 PM UTC

  1. investigating Jul 09, 2026, 09:50 AM UTC

    We are currently investigating this issue.

  2. monitoring Jul 09, 2026, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2026, 02:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 18, 2026 Some initial queries to infrequently read namespaces incorrectly returning empty results 8h 22m AWS us-west-2, AWS eu-west-1, Azure eastus2, GCP us-central1 and 1 more

Started Jun 18, 2026, 10:00 AM UTC· resolved Jun 18, 2026, 06:23 PM UTC

  1. investigating Jun 18, 2026, 10:00 AM UTC

    We are currently investigating this issue.

  2. resolved Jun 18, 2026, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice June 16, 2026 [Serverless][AWS][us-east-1] Metrics tab in the console not showing graphs 3h 59m AWS us-east-1

Started Jun 16, 2026, 01:05 PM UTC· resolved Jun 16, 2026, 05:05 PM UTC

  1. investigating Jun 16, 2026, 01:05 PM UTC

    We are currently investigating this issue.

  2. identified Jun 16, 2026, 02:11 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jun 16, 2026, 05:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 6, 2026 [Serverless][AWS][us-west-2] 5xx errors for some requests on some indexes 3h 35m AWS us-west-2

Started Jun 06, 2026, 05:05 PM UTC· resolved Jun 06, 2026, 08:40 PM UTC

  1. investigating Jun 06, 2026, 05:05 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 06, 2026, 08:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 6, 2026 [Serverless][AWS][us-west-2] Read path operations for some indexes may experience elevated latency and timeouts 2h 44m AWS us-west-2

Started Jun 06, 2026, 01:05 PM UTC· resolved Jun 06, 2026, 03:50 PM UTC

  1. investigating Jun 06, 2026, 01:05 PM UTC

    We are currently investigating this issue.

  2. resolved Jun 06, 2026, 03:50 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor June 6, 2026 [AWS][us-east-1] 5xx errors for some requests on some indexes 26m AWS us-east-1

Started Jun 06, 2026, 12:48 AM UTC· resolved Jun 06, 2026, 01:15 AM UTC

  1. investigating Jun 06, 2026, 12:48 AM UTC

    We are currently investigating this issue.

  2. investigating Jun 06, 2026, 12:52 AM UTC

    We are continuing to investigate this issue.

  3. identified Jun 06, 2026, 12:53 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Jun 06, 2026, 01:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 06, 2026, 01:15 AM UTC

    This incident has been resolved.

Read the full incident report →

Major May 25, 2026 [Serverless][AWS][us-west-2] 5xx errors and longer response times on upsert requests for some indexes. 1h 18m AWS us-west-2

Started May 25, 2026, 01:41 PM UTC· resolved May 25, 2026, 03:00 PM UTC

  1. investigating May 25, 2026, 01:41 PM UTC

    We are currently investigating this issue.

  2. identified May 25, 2026, 02:06 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 25, 2026, 02:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 25, 2026, 03:00 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 13, 2026 [AWS][us-east-1] 5xx errors on read and write operations for some indexes 1h 1m AWS us-east-1

Started May 13, 2026, 08:14 PM UTC· resolved May 13, 2026, 09:15 PM UTC

  1. investigating May 13, 2026, 08:14 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 08:16 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 13, 2026, 09:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Major May 6, 2026 [AWS][us-east-1] 5xx errors for some requests on some indexes 27m AWS us-east-1

Started May 06, 2026, 08:02 PM UTC· resolved May 06, 2026, 08:30 PM UTC

  1. investigating May 06, 2026, 08:02 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2026, 08:08 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2026, 08:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2026, 08:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 6, 2026 Pinecone Console loading slowly for some users 19m Console

Started May 06, 2026, 03:00 PM UTC· resolved May 06, 2026, 03:20 PM UTC

  1. investigating May 06, 2026, 03:00 PM UTC

    We are currently investigating this issue.

  2. monitoring May 06, 2026, 03:15 PM UTC

    The hosting provider for app.pinecone.io experienced increased errors and latency starting at 15:00 UTC. At 15:15 UTC, they implemented a fix and are continuing to monitor the impact. This incident did not impact Pinecone APIs or services.

  3. resolved May 06, 2026, 03:20 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 13, 2026 [GCP][europe-west4] Errors for upsert operations on some indexes 1h 3m GCP europe-west4

Started Mar 13, 2026, 08:50 AM UTC· resolved Mar 13, 2026, 09:53 AM UTC

  1. investigating Mar 13, 2026, 08:50 AM UTC

    We are currently investigating this issue.

  2. monitoring Mar 13, 2026, 09:23 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2026, 09:53 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 5, 2026 [AWS][us-east-1] Prometheus metrics are unavailable through the Pinecone console or the metric proxy 1h 4m AWS us-east-1

Started Mar 05, 2026, 09:57 PM UTC· resolved Mar 05, 2026, 11:02 PM UTC

  1. investigating Mar 05, 2026, 09:57 PM UTC

    We are currently investigating this issue.

  2. identified Mar 05, 2026, 10:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Mar 05, 2026, 11:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 4, 2026 [Serverless][GCP][us-central1] 5xx errors on some read operations for some indexes 1h 10m GCP us-central1

Started Mar 04, 2026, 09:06 PM UTC· resolved Mar 04, 2026, 10:16 PM UTC

  1. investigating Mar 04, 2026, 09:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 04, 2026, 10:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 04, 2026, 10:16 PM UTC

    This incident has been resolved.

Read the full incident report →

Major February 23, 2026 [GCP][us-central1][europe-west4] Errors on some read operations 2h 38m GCP us-central1, GCP europe-west4

Started Feb 23, 2026, 11:14 PM UTC· resolved Feb 24, 2026, 01:52 AM UTC

  1. investigating Feb 23, 2026, 11:14 PM UTC

    We are currently investigating this issue.

  2. monitoring Feb 24, 2026, 01:08 AM UTC

    The impact was related to a Google Cloud Storage incident (Event ID: WDVVRMB).

  3. identified Feb 24, 2026, 01:09 AM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Feb 24, 2026, 01:52 AM UTC

    This incident has been resolved.

Read the full incident report →