Pinecone incident

[AWS][us-east-1] 5xx errors on read and write operations for some indexes

Pinecone is currently experiencing a major incident affecting AWS us-east-1, which began 2h ago. The vendor's full update timeline is below.

Started
May 13, 2026, 08:00 PM UTC
Resolved
Ongoing
Duration
● 1h 31m
Detected by Pingoru
May 13, 2026, 08:00 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. investigating May 13, 2026, 09:19 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.