Pinecone incident

[AWS][us-east-1] 5xx errors on read and write operations for some indexes

Major Resolved View vendor source →

Pinecone experienced a major incident on May 13, 2026 affecting AWS us-east-1, lasting 1h 1m. The incident has been resolved; the full update timeline is below.

Started
May 13, 2026, 08:14 PM UTC
Resolved
May 13, 2026, 09:15 PM UTC
Duration
1h 1m
Detected by Pingoru
May 13, 2026, 08:14 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. investigating May 13, 2026, 09:19 PM UTC

    We are currently investigating this issue.

  2. identified May 13, 2026, 09:22 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved May 14, 2026, 12:26 PM UTC

    This incident has been resolved.