Pinecone incident

5xx errors on some control plane operations

Major Resolved View vendor source →

Pinecone experienced a major incident on September 1, 2026 affecting Console and Index Management and 1 more component, lasting 4h 36m. The incident has been resolved; the full update timeline is below.

Started
Sep 01, 2026, 03:04 PM UTC
Resolved
Sep 01, 2026, 07:40 PM UTC
Duration
4h 36m
Detected by Pingoru
Sep 01, 2026, 03:04 PM UTC

Affected components

ConsoleIndex ManagementAssistant

Update timeline

  1. investigating Sep 01, 2026, 03:48 PM UTC

    We are currently investigating this issue.

  2. investigating Sep 01, 2026, 03:49 PM UTC

    This is likely related to ongoing issues in GCP

  3. monitoring Sep 01, 2026, 07:03 PM UTC

    Error rates have subsided, we are monitoring the results.

  4. resolved Sep 01, 2026, 07:54 PM UTC

    This incident has been resolved.