Pinecone incident

[GCP][europe-west4] Errors for upsert operations on some indexes

Major Resolved View vendor source →

Pinecone experienced a major incident on March 13, 2026 affecting GCP europe-west4, lasting 1h 3m. The incident has been resolved; the full update timeline is below.

Started
Mar 13, 2026, 08:50 AM UTC
Resolved
Mar 13, 2026, 09:53 AM UTC
Duration
1h 3m
Detected by Pingoru
Mar 13, 2026, 08:50 AM UTC

Affected components

GCP europe-west4

Update timeline

  1. investigating Mar 13, 2026, 02:06 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 13, 2026, 02:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Mar 13, 2026, 02:10 PM UTC

    This incident has been resolved.