Pinecone incident

[Serverless][AWS][eu-west-1] 5xx on read requests

Major Resolved View vendor source →

Pinecone experienced a major incident on September 22, 2026 affecting AWS eu-west-1, lasting 57m. The incident has been resolved; the full update timeline is below.

Started
Sep 22, 2026, 11:34 PM UTC
Resolved
Sep 23, 2026, 12:32 AM UTC
Duration
57m
Detected by Pingoru
Sep 22, 2026, 11:34 PM UTC

Affected components

AWS eu-west-1

Update timeline

  1. identified Sep 22, 2026, 11:54 PM UTC

    The issue has been identified and mitigation is being actioned. A small percentage of read requests are impacted.

  2. monitoring Sep 23, 2026, 12:09 AM UTC

    We have mitigated the errors and are monitoring to ensure there is no reoccurrence.

  3. resolved Sep 23, 2026, 12:32 AM UTC

    This incident has been resolved.