Pinecone incident

[Serverless][AWS][us-east-1] Increase in freshness lag for some namespaces

Minor Resolved View vendor source →

Pinecone experienced a minor incident on July 12, 2026 affecting AWS us-east-1, lasting 4h 54m. The incident has been resolved; the full update timeline is below.

Started
Jul 12, 2026, 11:21 PM UTC
Resolved
Jul 13, 2026, 04:15 AM UTC
Duration
4h 54m
Detected by Pingoru
Jul 12, 2026, 11:21 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. investigating Jul 12, 2026, 11:21 PM UTC

    We are observing freshness lag affecting a small number of namespaces in AWS us-east-1, resulting in some queries not serving fresh data. We are actively investigating.

  2. identified Jul 12, 2026, 11:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 13, 2026, 01:24 PM UTC

    This incident has been resolved.