Pinecone incident

[AWS][us-east-1] 5xx errors for some requests on some indexes

Major Resolved View vendor source →

Pinecone experienced a major incident on May 6, 2026 affecting AWS us-east-1, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 08:02 PM UTC
Resolved
May 06, 2026, 08:30 PM UTC
Duration
27m
Detected by Pingoru
May 06, 2026, 08:02 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. investigating May 06, 2026, 09:09 PM UTC

    We are currently investigating this issue.

  2. identified May 06, 2026, 09:10 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 06, 2026, 09:11 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 06, 2026, 09:12 PM UTC

    This incident has been resolved.

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