Pinecone incident

[Serverless][AWS][us-west-2] 5xx errors on the readpath

Major Ongoing View vendor source →

Pinecone is currently experiencing a major incident affecting AWS us-west-2, which began 4h ago. The vendor's full update timeline is below.

Started
Sep 17, 2026, 05:37 AM UTC
Resolved
Ongoing
Duration
● 4h 3m
Detected by Pingoru
Sep 17, 2026, 05:37 AM UTC

Affected components

AWS us-west-2

Update timeline

  1. investigating Sep 17, 2026, 05:37 AM UTC

    We have identified the issue and we are in the process of mitigating.

  2. monitoring Sep 17, 2026, 06:29 AM UTC

    We have recovered and are monitoring to ensure no further errors occur.