Pinecone incident

[Serverless][AWS][us-west-2] 5xx errors on the readpath

Resolved after 11 hours 7 minutes, affecting AWS us-west-2, on September 17, 2026.

monitoring Sep 17, 2026, 06:14 AM UTC

We are recovering and are monitoring to ensure no further errors occur.

Started
Sep 17, 2026, 05:37 AM UTC
Resolved
Sep 17, 2026, 04:44 PM UTC
Duration
11h 7m
Detected by Pingoru
Sep 17, 2026, 05:37 AM UTC

Affected components

AWS us-west-2

Update timeline

  1. investigating Sep 17, 2026, 05:37 AM UTC

    We have identified the issue and we are in the process of mitigating.

  2. monitoring Sep 17, 2026, 06:14 AM UTC

    We are recovering and are monitoring to ensure no further errors occur.

  3. resolved Sep 17, 2026, 04:44 PM UTC

    This incident has been resolved.

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