Pinecone incident

Pinecone Console loading slowly for some users

Minor Resolved View vendor source →

Pinecone experienced a minor incident on May 6, 2026 affecting Console, lasting 19m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2026, 03:00 PM UTC
Resolved
May 06, 2026, 03:20 PM UTC
Duration
19m
Detected by Pingoru
May 06, 2026, 03:00 PM UTC

Affected components

Console

Update timeline

  1. investigating May 06, 2026, 06:18 PM UTC

    We are currently investigating this issue.

  2. monitoring May 06, 2026, 06:20 PM UTC

    The hosting provider for app.pinecone.io experienced increased errors and latency starting at 15:00 UTC. At 15:15 UTC, they implemented a fix and are continuing to monitor the impact. This incident did not impact Pinecone APIs or services.

  3. resolved May 06, 2026, 06:21 PM UTC

    This incident has been resolved.