Pinecone incident

[Serverless][Azure][eastus2] 5xx errors on some requests for some indexes

Major Resolved View vendor source →

Pinecone experienced a major incident on July 9, 2026 affecting Azure eastus2, lasting 4h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 09, 2026, 09:50 AM UTC
Resolved
Jul 09, 2026, 02:37 PM UTC
Duration
4h 47m
Detected by Pingoru
Jul 09, 2026, 09:50 AM UTC

Affected components

Azure eastus2

Update timeline

  1. investigating Jul 09, 2026, 02:36 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 09, 2026, 02:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 09, 2026, 02:37 PM UTC

    This incident has been resolved.