Pinecone incident

[SERVERLESS][AWS][us-east-1] Increased latency and 5xx errors for some indexes

Minor Resolved View vendor source →

Pinecone experienced a minor incident on July 20, 2026 affecting AWS us-east-1, lasting 1h 15m. The incident has been resolved; the full update timeline is below.

Started
Jul 20, 2026, 04:44 PM UTC
Resolved
Jul 20, 2026, 06:00 PM UTC
Duration
1h 15m
Detected by Pingoru
Jul 20, 2026, 04:44 PM UTC

Affected components

AWS us-east-1

Update timeline

  1. investigating Jul 20, 2026, 05:44 PM UTC

    We are currently investigating this issue.

  2. identified Jul 20, 2026, 05:46 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Jul 20, 2026, 06:26 PM UTC

    This incident has been resolved.