Pinecone Outage History

Pinecone is up right now

Pingoru has recorded 53 incidents for Pinecone: 40 in the last 12 months and 8 in the last 90 days.

Source: status.pinecone.io

53incidents recorded
40last 12 months
8last 90 days
4 hourstypical duration
Incidents per month
036AprMayJunJulAugSepOct2
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Pinecone in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202643 of 744 (0%)
June 2026519 of 720 (3%)
July 2026512 of 744 (2%)
August 202610 of 744 (0%)
September 2026517 of 720 (2%)
October 202621 of 573 (0%)

Incidents, newest first

Major January 2, 2026 Intermittent unavailability across all environments for some indexes 1h 26m us-west1-gcp, Console, AWS us-west-2, us-east1-gcp and 22 more

Started Jan 02, 2026, 04:31 PM UTC· resolved Jan 02, 2026, 05:58 PM UTC

  1. investigating Jan 02, 2026, 04:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Jan 02, 2026, 05:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jan 02, 2026, 05:58 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 31, 2025 [Serverless][AWS][us-west-2] 5xx errors on some read path operations 16m AWS us-west-2

Started Dec 31, 2025, 03:13 AM UTC· resolved Dec 31, 2025, 03:29 AM UTC

  1. investigating Dec 31, 2025, 02:27 PM UTC

    We are currently investigating this issue.

  2. identified Dec 31, 2025, 02:29 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 31, 2025, 02:30 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 31, 2025, 02:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 19, 2025 [Serverless][GCP][us-central1] Partial control plane unavailability for some users 19h 35m

Started Dec 19, 2025, 01:15 AM UTC· resolved Dec 19, 2025, 08:50 PM UTC

  1. resolved Dec 19, 2025, 05:31 PM UTC

    From 8:15 PM to 8:50 PM UTC, some users experienced partial control plane unavailability.

Read the full incident report →

Major December 15, 2025 [Serverless][GCP][europe-west4] 5xx errors on read and write operations for some indexes 11h 22m GCP europe-west4

Started Dec 15, 2025, 10:39 AM UTC· resolved Dec 15, 2025, 10:02 PM UTC

  1. investigating Dec 15, 2025, 12:54 PM UTC

    We are currently investigating this issue.

  2. identified Dec 15, 2025, 02:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 15, 2025, 09:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 15, 2025, 10:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 9, 2025 Increased file processing time for Assistant 5h 35m Assistant

Started Dec 09, 2025, 08:15 PM UTC· resolved Dec 10, 2025, 01:50 AM UTC

  1. investigating Dec 10, 2025, 03:37 AM UTC

    Files uploaded to an assistant may take longer than expected to appear in chat and context requests during this time.

  2. identified Dec 10, 2025, 03:38 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 10, 2025, 03:38 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 10, 2025, 03:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 8, 2025 Unavailability for embed and rerank requests 7m

Started Dec 08, 2025, 08:43 PM UTC· resolved Dec 08, 2025, 08:50 PM UTC

  1. resolved Dec 08, 2025, 09:19 PM UTC

    From 3:43 PM EST to 3:50 PM EST, some embed and rerank requests were unavailable.

Read the full incident report →

Major December 5, 2025 [Serverless][GCP][us-central1] 5xx errors on some read operations for some namespaces 2h 6m GCP us-central1

Started Dec 05, 2025, 06:36 PM UTC· resolved Dec 05, 2025, 08:42 PM UTC

  1. investigating Dec 05, 2025, 07:53 PM UTC

    We are currently investigating this issue.

  2. identified Dec 05, 2025, 07:56 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 05, 2025, 09:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 05, 2025, 09:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 3, 2025 [Serverless][AWS][us-west-2] 5xx errors on read path operations for some namespaces 46m AWS us-west-2

Started Dec 03, 2025, 03:53 PM UTC· resolved Dec 03, 2025, 04:40 PM UTC

  1. investigating Dec 03, 2025, 04:27 PM UTC

    We are currently investigating this issue.

  2. identified Dec 03, 2025, 04:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 03, 2025, 04:31 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 03, 2025, 08:51 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 24, 2025 [Serverless][AWS][us-east-1] 5xx errors on some read path operations 1h 1m AWS us-east-1

Started Nov 24, 2025, 05:28 PM UTC· resolved Nov 24, 2025, 06:30 PM UTC

  1. investigating Nov 24, 2025, 05:44 PM UTC

    We are currently investigating this issue.

  2. identified Nov 24, 2025, 05:51 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 24, 2025, 06:35 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 24, 2025, 06:37 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 13, 2025 Some index-level usage metrics unavailable 1d

Started Nov 13, 2025, 02:00 AM UTC· resolved Nov 14, 2025, 02:00 AM UTC

  1. resolved Nov 14, 2025, 02:02 AM UTC

    Index-level usage metrics were unavailable for approximately 24 hours beginning at around 9:00 PM EST on November 12th

Read the full incident report →

Major November 6, 2025 [Serverless][AWS][eu-west-1] 5xx errors on some write path operations 2m AWS eu-west-1

Started Nov 06, 2025, 02:38 PM UTC· resolved Nov 06, 2025, 02:40 PM UTC

  1. investigating Nov 06, 2025, 03:03 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 06, 2025, 03:04 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 30, 2025 Partial unavailability on cohere-rerank-3.5 model 12m Inference

Started Oct 30, 2025, 09:58 PM UTC· resolved Oct 30, 2025, 10:10 PM UTC

  1. resolved Oct 30, 2025, 10:00 PM UTC

    From 4:58 PM EST to 5:10 PM EST, the cohere-rerank-3.5 model experienced partial unavailability.

Read the full incident report →

Major October 23, 2025 [Serverless][GCP][us-central1] 5xx errors on some read and write operations 51m GCP us-central1

Started Oct 23, 2025, 05:32 PM UTC· resolved Oct 23, 2025, 06:23 PM UTC

  1. investigating Oct 23, 2025, 05:44 PM UTC

    We are currently investigating this issue.

  2. investigating Oct 23, 2025, 05:44 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Oct 23, 2025, 05:45 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 23, 2025, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2025 [Serverless][Azure][eastus2] 5xx errors on some read and write operations 1h 26m Azure eastus2

Started Oct 21, 2025, 05:57 PM UTC· resolved Oct 21, 2025, 07:24 PM UTC

  1. investigating Oct 21, 2025, 06:09 PM UTC

    We are currently investigating this issue.

  2. identified Oct 21, 2025, 06:50 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 21, 2025, 07:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 07:24 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 21, 2025 Some users may be unable to access the Pinecone web console. All API services remain fully operational. 2h 3m Console

Started Oct 21, 2025, 01:27 AM UTC· resolved Oct 21, 2025, 03:30 AM UTC

  1. investigating Oct 21, 2025, 01:46 AM UTC

    We are currently investigating this issue.

  2. monitoring Oct 21, 2025, 03:07 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2025, 01:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor September 15, 2025 [Serverless][AWS][us-east-1] `403 PermissionDenied` errors for read and write operations on some indexes and assistants 6m AWS us-east-1

Started Sep 15, 2025, 03:52 PM UTC· resolved Sep 15, 2025, 03:58 PM UTC

  1. monitoring Sep 15, 2025, 04:20 PM UTC

    A fix has been implemented and we are monitoring the results.

  2. resolved Sep 15, 2025, 04:29 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 10, 2025 [Serverless][AWS][us-east-1] 5xx errors on some read and write operations 3h 21m AWS us-east-1

Started Sep 10, 2025, 01:16 PM UTC· resolved Sep 10, 2025, 04:38 PM UTC

  1. investigating Sep 10, 2025, 01:32 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 10, 2025, 02:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2025, 04:38 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 10, 2025 [Serverless][AWS][us-west-2] 5xx errors on some read operations 4h 30m AWS us-west-2

Started Sep 10, 2025, 12:52 PM UTC· resolved Sep 10, 2025, 05:22 PM UTC

  1. investigating Sep 10, 2025, 01:30 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 10, 2025, 02:55 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 10, 2025, 06:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Major September 9, 2025 [Serverless][AWS][us-east-1] 5xx errors on write operations for some indexes 1h 44m AWS us-east-1

Started Sep 09, 2025, 12:55 PM UTC· resolved Sep 09, 2025, 02:40 PM UTC

  1. investigating Sep 09, 2025, 01:31 PM UTC

    We are currently investigating this issue.

  2. monitoring Sep 09, 2025, 01:57 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 09, 2025, 02:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 29, 2025 Console stuck loading after login for some users 2h 13m Console

Started Aug 29, 2025, 08:28 PM UTC· resolved Aug 29, 2025, 10:42 PM UTC

  1. investigating Aug 29, 2025, 08:28 PM UTC

    We are investigating an issue where some users are unable to access the console after logging in. Affected users may see the console stuck in a loading state. The issue is related to elevated errors from our authentication provider.

  2. monitoring Aug 29, 2025, 09:13 PM UTC

    The loading issue has recovered, and we are continuing to monitor.

  3. resolved Aug 29, 2025, 10:42 PM UTC

    This incident has been resolved.

Read the full incident report →

Major August 28, 2025 [Serverless][AWS][us-west-2] Unavailability for some read path operations for some indexes 1h 54m AWS us-west-2

Started Aug 28, 2025, 06:30 PM UTC· resolved Aug 28, 2025, 08:25 PM UTC

  1. investigating Aug 28, 2025, 08:57 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 28, 2025, 08:58 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 28, 2025, 09:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 26, 2025 [Serverless][GCP][europe-west4] Indexing lag on some indexes; recent writes may not appear in reads 1h 42m GCP europe-west4

Started Aug 26, 2025, 01:22 PM UTC· resolved Aug 26, 2025, 03:05 PM UTC

  1. investigating Aug 26, 2025, 02:04 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 26, 2025, 02:26 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 26, 2025, 05:13 PM UTC

    This incident has been resolved.

Read the full incident report →