pawaPay incident
Performance degradation affecting Ghana Telecel services
Resolved after 1 hour 47 minutes, affecting Telecel :: Web Deposit and Telecel :: USSD deposit and 1 more, on October 22, 2026.
We are seeing improvements in success rates and will continue monitoring the incident.
Affected components
Update timeline
- investigating Oct 22, 2026, 12:39 AM UTC
We are experiencing an outage of the Ghana Telecel services. We are investigating the issue.
- investigating Oct 22, 2026, 12:41 AM UTC
This is a quick update to inform you that we are still experiencing an outage in our Telecel deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
- monitoring Oct 22, 2026, 12:51 AM UTC
We are seeing improvements in success rates and will continue monitoring the incident.
- resolved Oct 22, 2026, 02:26 AM UTC
The incident has been resolved. We apologise for the inconvenience.
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