pawaPay incident

Performance degradation affecting Mali Orange services

Resolved after 1 hour 44 minutes, affecting Orange :: Web deposit, on October 21, 2026.

monitoring Oct 21, 2026, 11:22 PM UTC

We are seeing improvements in success rates and will continue monitoring the incident.

Started
Oct 21, 2026, 10:16 PM UTC
Resolved
Oct 22, 2026, 12:01 AM UTC
Duration
1h 44m
Detected by Pingoru
Oct 21, 2026, 10:16 PM UTC

Affected components

Orange :: Web deposit

Update timeline

  1. investigating Oct 21, 2026, 10:16 PM UTC

    We are experiencing an outage of the Mali Orange services. We are investigating the issue.

  2. monitoring Oct 21, 2026, 10:18 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. identified Oct 21, 2026, 10:59 PM UTC

    We have identified instability in Mali Orange services. We have escalated this to the MMO for resolution.

  4. monitoring Oct 21, 2026, 11:22 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  5. resolved Oct 22, 2026, 12:01 AM UTC

    The incident has been resolved. We apologise for the inconvenience.

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