pawaPay incident

Performance degradation affecting Ghana AirtelTigo services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 19, 2026 affecting AirtelTigo :: Web Deposit and AirtelTigo :: Payout, lasting 3h 19m. The incident has been resolved; the full update timeline is below.

Started
Oct 19, 2026, 03:57 PM UTC
Resolved
Oct 19, 2026, 07:16 PM UTC
Duration
3h 19m
Detected by Pingoru
Oct 19, 2026, 03:57 PM UTC

Affected components

AirtelTigo :: Web DepositAirtelTigo :: Payout

Update timeline

  1. identified Oct 19, 2026, 03:57 PM UTC

    We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.

  2. monitoring Oct 19, 2026, 06:22 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 19, 2026, 07:16 PM UTC

    The incident has been resolved. We apologise for the inconvenience.