pawaPay incident

Performance degradation affecting Sierra Leone Orange services

Critical Resolved View vendor source →

pawaPay experienced a critical incident on October 21, 2026 affecting Orange :: Web Deposit, lasting 2h 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 21, 2026, 07:03 PM UTC
Resolved
Oct 21, 2026, 09:04 PM UTC
Duration
2h 1m
Detected by Pingoru
Oct 21, 2026, 07:03 PM UTC

Affected components

Orange :: Web Deposit

Update timeline

  1. investigating Oct 21, 2026, 07:03 PM UTC

    We are experiencing degraded performance in the Sierra Leone Orange services. We are investigating the issue.

  2. monitoring Oct 21, 2026, 08:18 PM UTC

    We are seeing improvements in success rates and will continue monitoring the incident.

  3. resolved Oct 21, 2026, 09:04 PM UTC

    The incident has been resolved. We apologise for the inconvenience.