Pagero incident
On behalf of NIC (National Informatic Centre) in India
Pagero experienced a notice incident on August 28, 2025 affecting Pagero Online, lasting 2h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Aug 28, 2025, 08:13 AM UTC
We have received information the E-Invoice and E-Way Bill services are currently unavailable due to an unexpected outage from NIC (National Informatic Centre). This issue is affecting all service providers nationwide in India. We, along with the partner, are closely monitoring the situation. We will promptly update you as soon as the services are restored. This is impacting the Indian flow only. If you have any questions, please contact our Support team
- resolved Aug 28, 2025, 11:08 AM UTC
The outage at the National Informatics Centre (NIC) has been resolved, and all services have been fully restored. Our monitoring indicates that operations are proceeding as expected. We apologize for any inconvenience this may have caused. If you have any questions, please contact our Support team