Ordergroove incident
Degraded Subscription Creation Performance
Ordergroove experienced a notice incident on August 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Aug 21, 2025, 04:37 PM UTC
Between 7:04 AM - 9:05 AM ET we noticed degraded performance in our async workflow for creating Subscriptions. All subscriptions were created successfully. We have identified the root cause and are working on solutions to prevent this from happening again.