Ordergroove incident

Order Placement was slow

Resolved after 3 hours 12 minutes, affecting Order Placement, on September 22, 2026.

monitoring Sep 22, 2026, 05:47 PM UTC

This morning, starting at approximately 5:00 AM CST, we experienced slower than normal order processing rates. The issue was addressed and fully resolved by approximately 12:30 PM CST. Orders are now processing at the normal rate and the system is working through the backlog.

Started
Sep 22, 2026, 05:47 PM UTC
Resolved
Sep 22, 2026, 08:59 PM UTC
Duration
3h 12m
Detected by Pingoru
Sep 22, 2026, 05:47 PM UTC

Affected components

Order Placement

Update timeline

  1. monitoring Sep 22, 2026, 05:47 PM UTC

    This morning, starting at approximately 5:00 AM CST, we experienced slower than normal order processing rates. The issue was addressed and fully resolved by approximately 12:30 PM CST. Orders are now processing at the normal rate and the system is working through the backlog.

  2. resolved Sep 22, 2026, 08:59 PM UTC

    All pending orders have been successfully processed.

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