Resolved after 2 hours 46 minutes, affecting Ordergroove Integration and Order Placement and 1 more, on June 12, 2025.
Google Cloud Platform has confirmed that the incident is now resolved and we're starting to see recovery across all affected systems. GCP incident: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
Affected components
Update timeline
- investigating Jun 12, 2025, 06:21 PM UTC
We are experiencing some connectivity issues related to our cloud hosting provider. We are investigating this incident and will provide further updates as soon as they become available. This issue is impacting some internal systems that are responsible for migrating data into Ordergroove and delivering events. This issue also has implications on our Shopify integration. More details regarding this outage can be found here: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
- investigating Jun 12, 2025, 07:10 PM UTC
Although we do not have an exact ETA on recovery, it appears that Google Cloud Platform is starting to recover.
- investigating Jun 12, 2025, 07:18 PM UTC
Although we do not have an exact ETA on recovery, it appears that Google Cloud Platform is starting to recover.
- resolved Jun 12, 2025, 09:07 PM UTC
Google Cloud Platform has confirmed that the incident is now resolved and we're starting to see recovery across all affected systems. GCP incident: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW
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