Ordergroove incident
Analytics page not loading on Ordergroove Dashboard
Resolved after 6 days, affecting Analytics & Reporting, on September 2, 2026.
We are continuing to monitor this issue as the analytics page is still experiencing some instability. There is no data loss in the process since collector is working properly.
Affected components
Update timeline
- investigating Sep 02, 2026, 05:20 PM UTC
We're investigating reports of the RC3 analytics page experiencing issues while loading metrics. The issue doesn't affect metrics collection. Reporting has not been affected.
- monitoring Sep 02, 2026, 09:07 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Sep 03, 2026, 12:44 PM UTC
We are continuing to monitor this issue as the analytics page is still experiencing some instability. There is no data loss in the process since collector is working properly.
- resolved Sep 08, 2026, 06:12 PM UTC
This incident has been resolved.
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