Resolved after 7 hours 34 minutes, affecting Ordergroove App - Subscription Creation & Webhooks, on March 11, 2026.
The bulk of the delayed subscriptions have been identified and are queued up for delivery. We will provide additional details as they become available.
Affected components
Update timeline
- investigating Mar 11, 2026, 11:25 AM UTC
We are currently investigating a delay with sending subscription data into Ordergroove for some of our Shopify stores. We will provide another update within the next 1 hour.
- identified Mar 11, 2026, 12:43 PM UTC
We have resumed normal operation of sending real-time subscription events into Ordergroove and are now working on delayed events. Another update will be provided within 1 hour.
- identified Mar 11, 2026, 02:30 PM UTC
We are continuing to work on delayed events and will provide another update once all the events have gone through.
- resolved Mar 11, 2026, 07:00 PM UTC
The bulk of the delayed subscriptions have been identified and are queued up for delivery. We will provide additional details as they become available.
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