Ordergroove experienced a major incident on April 7, 2026, lasting 1h 56m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Apr 07, 2026, 01:15 AM UTC
We are currently experiencing delays in webhook event delivery. Our team is actively investigating the issue and working to identify the root cause. No events are expected to be lost, but delivery may be delayed. We will provide an update as soon as we have more information or once mitigation steps are in place. Thank you for your patience.
- resolved Apr 07, 2026, 03:12 AM UTC
Webhook delivery delays have been fully resolved, and all queues have been successfully cleared. Event processing has returned to normal levels, and all pending events have been delivered, no data was lost. Thank you for your patience while we worked through this.