Ordergroove incident

Degraded Subscription Creation Performance

Resolved on August 21, 2025.

resolved Aug 21, 2025, 04:37 PM UTC

Between 7:04 AM - 9:05 AM ET we noticed degraded performance in our async workflow for creating Subscriptions. All subscriptions were created successfully. We have identified the root cause and are working on solutions to prevent this from happening again.

Started
Aug 21, 2025, 11:00 AM UTC
Resolved
Aug 21, 2025, 11:00 AM UTC
Duration
–
Detected by Pingoru
Aug 21, 2025, 11:00 AM UTC

Update timeline

  1. resolved Aug 21, 2025, 04:37 PM UTC

    Between 7:04 AM - 9:05 AM ET we noticed degraded performance in our async workflow for creating Subscriptions. All subscriptions were created successfully. We have identified the root cause and are working on solutions to prevent this from happening again.

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