Ordergroove incident
Slightly elevated error rate for Shopify recurring order placement
Resolved after 1 day 10 hours, affecting Shopify API & Mobile, on September 29, 2026.
We are investigating a slightly elevated error rate for recurring order placement. The issue appears to be related to an update within the Shopify platform and we are working with the Shopify team to help identify and remediate the root cause of this issue.
Affected components
Update timeline
- investigating Sep 29, 2026, 04:50 PM UTC
We are investigating a slightly elevated error rate for recurring order placement. The issue appears to be related to an update within the Shopify platform and we are working with the Shopify team to help identify and remediate the root cause of this issue.
- resolved Oct 01, 2026, 02:56 AM UTC
The issue has been resolved by the Shopify team.
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