OpenSesame experienced a critical incident on July 24, 2025 affecting OpenSesame Course Delivery Platform, lasting 1h 57m. The incident has been resolved; the full update timeline is below.
Affected components
OpenSesame Course Delivery Platform
Update timeline
- investigating Jul 24, 2025, 01:37 PM UTC
We are currently investigating this issue.
- investigating Jul 24, 2025, 01:42 PM UTC
We are investigating an issue affecting customers using launching and playing courses. We are monitoring the situation closely and will keep you updated on our progress towards resolution. We apologize for any inconvenience. Please reach out to us with any questions or concerns.
- monitoring Jul 24, 2025, 02:59 PM UTC
A change has been implemented and we are monitoring the results.
- resolved Jul 24, 2025, 03:34 PM UTC
All services are now restored. We appreciate your patience during this time. Please reach out with any questions or concerns.