OpenSesame incident

Intermittent media playback errors in courses

OpenSesame is currently experiencing a major incident affecting Simon Learner Experience, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 17, 2026, 03:18 AM UTC
Resolved
Ongoing
Duration
● 4h 27m
Detected by Pingoru
Jun 17, 2026, 03:18 AM UTC

Affected components

Simon Learner Experience

Update timeline

  1. investigating Jun 17, 2026, 03:18 AM UTC

    We are currently investigating this issue.

  2. monitoring Jun 17, 2026, 03:32 AM UTC

    Issue is no longer occurring, will continue to monitor.