OpenSesame incident

Course Launch Failures

Major Resolved View vendor source →
Started
Mar 10, 2026, 10:52 AM UTC
Resolved
Mar 10, 2026, 11:53 AM UTC
Duration
1h 1m
Detected by Pingoru
Mar 10, 2026, 10:52 AM UTC

Affected components

OpenSesame Course Delivery PlatformOro

Update timeline

  1. investigating Mar 10, 2026, 10:52 AM UTC

    We are investigating an issue preventing learners from launching e-learning courses through the OpenSesame course player. Affected users may encounter error messages or experience a blank screen when attempting to start a course. Our engineering team is actively working to resolve this issue.

  2. investigating Mar 10, 2026, 11:07 AM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 10, 2026, 11:27 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. monitoring Mar 10, 2026, 11:31 AM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 10, 2026, 11:53 AM UTC

    This incident has been resolved.

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