OpenSesame incident

Simon Authoring - Course Translation Service Partial Outage

Major Resolved View vendor source →

OpenSesame experienced a major incident on May 11, 2026 affecting Simon Authoring Suite, lasting 42m. The incident has been resolved; the full update timeline is below.

Started
May 11, 2026, 03:52 PM UTC
Resolved
May 11, 2026, 04:35 PM UTC
Duration
42m
Detected by Pingoru
May 11, 2026, 03:52 PM UTC

Affected components

Simon Authoring Suite

Update timeline

  1. investigating May 11, 2026, 03:52 PM UTC

    We are currently investigating the issue with the Simon Course Translation service unable to process some text translations for courses, and some caption translations for assets.

  2. identified May 11, 2026, 04:18 PM UTC

    The issue has been identified and we are working on resolving

  3. resolved May 11, 2026, 04:35 PM UTC

    The issue has been resolved.